Privacy Policy | Second Banana

Effective Date: 18 Sept, 2025

1. Introduction

At Second Banana, we respect your privacy and are committed to protecting your personal and financial information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us admin@secondbanana.ca.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our products and services, or when you contact us.

Contact information (name, email, phone).
Financial information required for bookkeeping and advisory services.
Usage data when you interact with our website.

3. How We Use Your Information

To provide bookkeeping and advisory services.
To communicate with you about your account.
To improve our services and client experience.
To comply with legal and regulatory obligations.

4. Information Sharing

We do not sell or trade your personal information. We may share information only with:

Service providers (e.g., QuickBooks Online, Google Drive) to deliver services.
Accountants, auditors, or regulators when required by law or with your consent.

5. Data Security

We use secure connections (VPN), cloud storage protections, and cybersecurity monitoring. Access to data is restricted to authorized personnel only.

6. Data Retention

Records are retained for as long as necessary to provide services and meet legal obligations (generally 7 years for financial data).

7. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to legal requirements at any time.

8. Contact

If you have questions about this Privacy Policy or your data, please contact us at admin@secondbanana.ca